At Cartiva.pk, we are committed to providing fast, reliable, safe, and convenient delivery across Pakistan. Whether you are ordering from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Bahawalpur, or another location, we aim to get your order to you as quickly as possible.

Fast Nationwide Delivery

Cartiva.pk offers delivery services across Pakistan, including major cities, smaller cities, towns, and selected remote areas. Delivery availability and timing may vary depending on your location, courier service, product availability, weather, and other operational factors.

Delivery Time in Pakistan

Our estimated delivery timelines are:

• Major Cities: 2–3 working days
• Other Areas: 3–5 working days
• Weekends & Public Holidays: Orders placed on weekends or public holidays are generally processed on the next working day.

Delivery estimates are approximate and may occasionally vary because of courier delays, weather conditions, public holidays, peak shopping periods, or other circumstances beyond our control.

Order Processing

• Orders are generally processed within 24 hours after confirmation.
• Our team may contact you by phone call, SMS, WhatsApp, or email to confirm your order before dispatch.
• Orders may be dispatched after product availability and delivery details have been verified.

To avoid unnecessary delays, please provide a complete and accurate delivery address and an active phone number when placing your order.

Cash on Delivery (COD)

Cartiva.pk may offer Cash on Delivery (COD) on eligible orders and locations.

With Cash on Delivery, you can pay the applicable order amount when your parcel is delivered to your doorstep. COD availability may vary depending on the destination, product, order value, and courier service.

Safe & Secure Packaging

We take reasonable care when preparing orders for shipment. Products are packed securely to help protect them during transportation.

Where appropriate, orders may be packaged in a way that provides additional privacy and discretion, particularly for personal-care and sensitive products.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp, or another available communication method.

Tracking availability depends on the courier service and shipment type. If tracking information is not available for a particular order, our support team can assist you with the shipment status.

Delivery Charges

Standard delivery charges may apply depending on:

• Delivery location
• Order size or weight
• Courier service
• Product type
• Current promotions

Free delivery may be available on selected products, promotional campaigns, or orders that meet a specified minimum order value.

Any applicable delivery charges will be communicated or displayed during the ordering or checkout process where applicable.

Important Delivery Notes

Please keep the following points in mind:

• Make sure your name, phone number, city, and complete delivery address are correct.
• Keep your phone available around the expected delivery time so the courier can contact you if necessary.
• Delivery times are estimates and are not guaranteed.
• Delays may occur because of weather, public holidays, courier operations, incomplete addresses, unsuccessful delivery attempts, or other circumstances.
• If delivery fails because of incorrect or incomplete customer information, additional re-delivery charges may apply.
• Some remote areas may require additional delivery time or may have different delivery charges.

Need Assistance?

If you have questions about your order, delivery status, shipping charges, or delivery availability, our support team is ready to assist you.

Email: support@cartiva.pk
Website: Cartiva.pk