FREE SHIPPING! All over Pakistan
Welcome to Cartiva.pk, an online shopping platform serving customers in Pakistan and, where applicable, international customers.
At Cartiva.pk, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the measures we take to help protect it when you visit or use Cartiva.pk.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Cartiva.pk, we may collect information necessary to provide our products and services.
This may include:
We only request information that is reasonably necessary for purposes such as processing orders, arranging delivery, providing customer support, or fulfilling other services.
When you visit Cartiva.pk, certain technical information may be collected automatically, including:
This information helps us understand how visitors use our website and improve the overall shopping experience.
Cartiva.pk may use collected information to:
We do not use customer information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or, where required, consent.
Cartiva.pk may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and enhance the customer experience.
Cookies may help us:
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Cartiva.pk may offer payment methods such as Cash on Delivery, bank transfer, mobile-wallet payments, debit/credit cards, and other supported payment methods, depending on availability.
Where payments are processed through third-party banks, payment gateways, card networks, or payment providers, those providers may process payment information according to their own privacy policies and security procedures.
Cartiva.pk does not intentionally request customers to provide sensitive payment credentials such as card PINs, ATM PINs, passwords, or one-time passwords (OTPs) through email, social media, or unofficial communication channels.
Where payment processing is handled by a third-party provider, Cartiva.pk may not have access to the customer's complete card information.
Cartiva.pk does not sell or rent customers' personal information as a commercial data product.
We may share limited information with trusted third parties when reasonably necessary to operate our business and provide services, including:
We may provide necessary customer information, such as name, phone number, and delivery address, to courier or logistics providers for order fulfillment.
Payment-related information may be processed by banks, payment gateways, card networks, mobile-wallet providers, or other payment-service providers.
We may use third-party providers for services such as website hosting, technology, analytics, communications, customer support, or other business functions.
We may disclose information where required or permitted by applicable law, legal proceedings, court orders, regulatory requirements, or legitimate requests from authorized authorities.
Cartiva.pk takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should also take appropriate steps to protect their account credentials and personal information.
If you suspect unauthorized access to your Cartiva.pk account or receive suspicious communications requesting personal or payment information, please contact us through our official website.
Cartiva.pk may contain links to third-party websites, payment services, social-media platforms, or other external services.
When you visit a third-party website or use a third-party service, its own privacy policy and terms may apply. Cartiva.pk is not responsible for the privacy practices, security, content, or policies of independent third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
Cartiva.pk may send promotional emails, offers, product updates, or other marketing communications where you have opted in or where permitted by applicable law.
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send essential service communications, such as order confirmations, delivery updates, payment notifications, or customer-service messages.
Subject to applicable law and any relevant limitations, you may have the right to:
To make a privacy-related request, please contact Cartiva.pk using the contact details provided below.
We may need to verify your identity before processing certain requests in order to protect customer information.
Cartiva.pk is intended for general consumers and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
Cartiva.pk may retain personal information for as long as reasonably necessary to:
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
Cartiva.pk may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy procedures.
Any changes will be published on this page with an updated Effective Date.
We encourage customers to review this Privacy Policy periodically to stay informed about how Cartiva.pk handles personal information.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Email: support@cartiva.pk
Website: Cartiva.pk
We will make reasonable efforts to review and respond to privacy-related inquiries.
Cartiva.pk – Online Shopping for Health, Beauty, Personal Care & Lifestyle Products in Pakistan.